Return eligibility
The item must be unused, unworn, unwashed, and returned with its original tags, accessories, and packaging. Proof of purchase and the order number are required.
Customer care
Return Policy
Eligible purchases can be requested for return within 7 days of delivery.
Items not eligible
Customized products, intimate wear, opened hygiene-sensitive items, final-sale items, and products damaged after delivery cannot be returned unless they arrived defective or incorrect.
Start a return
Email support@hifashionz.com within 7 days of delivery with your order number, the item name, the reason for return, and clear photographs when the item is damaged or incorrect.
Refunds and exchanges
After inspection, approved refunds or exchanges are processed according to the original order and available stock. Original delivery charges are not refundable unless we sent a damaged or incorrect item.